Help and FAQ

Q - What are your opening hours and how can I get in contact with you?

Q - When I place an order, how long does delivery take and how much does it cost?

Q - Do you deliver overseas?

Q - Can I track my order online?

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Q - What are your opening hours and how can I get in contact with you?
Read this information on our Contact Us page

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Q - When I place an order, how long does delivery take and how much does it cost?

IRELAND & NI - Buy Today Receive Tomorrow!

Free next day delivery on orders over €50. Orders under that value incur a standard delivery charge of €4.95.

Order by 1pm, Monday to Friday, and your order will be delivered on the next working day. Order after 1pm or over the weekend and your order will be delivered within 2 working days.. Delivery to remote areas may take longer.

Please note, where stated online, some of our products are delivered to you directly from our suppliers and are therefore not eligible for next day delivery. Please check the Delivery and Returns information on each product page for further information.

For dispatches, you can avail of our speedy traked deliveries - we use a courier service for next day delivery within Ireland. All orders placed prior to lunchtime will be dispatched the same working day. All of our deliveries are made Monday to Friday between 8am and 6pm.

For full delivery guidelines for outside Ireland, please see our Delivery Policy.

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Q - Do you deliver overseas?

Yes, we ship worldwide. For full list shipping details please see our Delivery Policy

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Q - Can I track my order online?

On dispatch of your order, you will be provided with a shipping tracking number.

If you log onto our courier partner websites and enter your tracking number, you will receive up to date information on the location of your parcel.

(Ireland & NI) Fastway - http://fastway.ie/courier-services/track-your-parcel.html
(Rest of Europe) GLS - https://gls-group.eu/IE/en/parcel-tracking?match

If you have any concerns, please call us on 065 6849728 and we will ensure any issue is dealt with.

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